Shipping Policy

Last updated: November 1, 2026

Thank you for shopping with MISHOO. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Orders are processed within 3 business days (excluding weekends and holidays).

Orders placed after noon or on weekends and holidays may begin processing the next business day.

Once your order has been processed and shipped, you will receive a confirmation email with tracking information, if available.

Shipping Methods & Delivery Times

Our estimated shipping time is 12 business days after your order has been processed.

• Order processing: 3 business days.

• Shipping time: 12 business days.

• Total estimated delivery time: 15 business days.

Business days exclude weekends and public holidays.

Delivery times are estimates, not guarantees. Shipping may be affected by carrier delays, weather conditions, holidays, or other circumstances beyond our control.

Shipping Costs

Shipping charges are calculated at checkout based on your destination, order weight, and selected shipping method.

Free standard shipping may be available on selected orders, as displayed at checkout.

Order Tracking

Once your order ships, we will send you a confirmation email with a tracking number and tracking link, if applicable.

Please note that tracking information may take some time to update after your order has been shipped.

Shipping Destinations

We currently ship within the United States.

Available shipping options and any applicable charges will be displayed at checkout before you complete your purchase.

Address Accuracy

Please make sure your shipping address is complete and accurate before placing your order.

If you notice an error, contact us as soon as possible at mishoo.slippers@outlook.com.

We will do our best to update your shipping information before your order is dispatched.

Lost, Damaged, or Delayed Packages

If your order is lost, damaged, or significantly delayed, please contact us.

Our customer support team will assist you in investigating the issue with the shipping carrier and finding an appropriate solution.

Order Changes & Cancellations

If you need to change or cancel your order, please contact us as soon as possible.

We may be able to accommodate changes before your order ships. However, once your order is in transit, we may be unable to modify or cancel it.

Approved refunds will be issued to your original payment method.

Questions?

If you have any questions about shipping, delivery times, tracking, or your order, please contact us:

Email: mishoo.slippers@outlook.com